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Legal & Policies
Last updated: August 2025
This page sets out the legal and policy information for Zero Click Authority. Each section can be read individually.
Table of Contents
Privacy Policy
This Privacy Policy outlines how we collect, use, and manage your data through this website.
1. Who We Are
Zero Click Authority is a digital service operated by New Media Ghost Ltd, in partnership with Robin Waite Ltd.
All customer data is managed by Zero Click Authority and may be processed by New Media Ghost Ltd and Robin Waite Ltd as part of delivering our services.
2. What Data We Collect
We collect personal data that you voluntarily provide:
- Newsletter Signup: Your name and email address
- Contact Form: Your name, email address, and any message you submit
Additional Data We Collect
- When you make a purchase or subscribe to our services, we collect your name, email address, billing details, and payment information.
- Payments are processed securely by third-party providers (such as Stripe). We do not store or have access to your full card details.
3. How We Use Your Data
- Newsletter data is used to send updates, insights, and relevant information related to Zero Click Authority and New Media Ghost.
- Contact form data is used to respond to your enquiry and may be stored securely for follow-up communication.
We do not sell, rent, or share your personal data with third parties.
4. Your GDPR Rights
Under UK data protection law (GDPR), you have the right to:
- Access the personal data we hold about you
- Request that we correct or delete your data
- Restrict or object to how we process your data
- Request a copy of your data in a portable format
- Withdraw consent at any time
To exercise these rights, please email info@zeroclickauthority with the subject heading ZCA – Data Request.
5. Data Processors and Third Parties
To deliver our services, Zero Click Authority uses trusted third parties who may process personal data on our behalf:
Stripe (or other payment providers): Used to process payments securely. We do not store or have access to your full card details.
Robin Waite Ltd: Works in partnership with Zero Click Authority and may process customer data as part of providing our services.
Email and Hosting Providers: Used to securely send newsletters, manage accounts, and host our website.
We only share data with third parties where it is necessary for service delivery, and all third parties are required to process your data securely and in compliance with UK law.
Cookie Policy
This website uses cookies to operate effectively and offer the best possible experience for visitors.
1. What Are Cookies?
Cookies are small data files stored on your device when you visit a website. They help us understand how visitors use our site so we can improve performance and content relevance.
2. Types of Cookies We Use
- Essential Cookies – Required for basic functionality of the website
- Analytics Cookies – Used to anonymously track usage patterns to help improve site performance
We do not use third-party advertising cookies or tracking pixels.
3. Managing Cookies
You can choose to disable cookies through your browser settings at any time. Please note this may affect your ability to use some features of the website.
By continuing to use this site, you agree to the use of cookies as described above.
Website Terms of Use
By accessing and using this website, you agree to comply with the following terms.
1. Content Use
All content on this site is provided for general information purposes only. It does not constitute professional advice and should not be relied upon as such without further consultation.
Content may not be copied, republished, or redistributed without prior written permission.
2. Limitation of Liability
We make reasonable efforts to ensure that the information on this website is accurate and up to date, but we make no guarantees or warranties of any kind.
Zero Click Authority shall not be liable for any loss or damage resulting from reliance on information contained within this site.
3. Enquiries and Services
Any contact or service-related enquiries submitted through this website may be handled by Zero Click Authority.
For any follow-up discussions, the terms of service will be set out in a separate agreement.
Terms of Sale
These Terms of Sale set out your rights as a customer when purchasing digital products or services from Zero Click Authority.
1. Pricing and Payment
- All prices are shown in GBP (£).
- Payment must be made in full before access to digital products or services is provided.
- International buyers are welcome. Please note that all transactions are governed by UK law, and you may also have additional rights under local law.
Subscriptions and Recurring Payments
- Some products and services are offered on a subscription basis. By purchasing a subscription, you authorise recurring billing through our payment provider until you cancel.
- You may cancel your subscription at any time through your account settings or by contacting us at info@zeroclickauthority.com
- Cancellation will stop future payments but does not entitle you to a refund for payments already made, unless required by law.
2. Delivery of Digital Products
- Access to digital products (such as downloads, templates, or app services) will normally be provided immediately after purchase.
- By choosing instant access, you acknowledge that your 14-day cancellation right under UK consumer law no longer applies once the product has been downloaded or accessed.
3. Refund Policy
- If you change your mind before accessing a digital product, you may request a refund within 14 days of purchase.
- Once you have accessed, downloaded, or started using the product, refunds are not available.
- If you believe there has been an error with your order, please contact info@zeroclickauthority.com with the subject line ZCA – Refund Request.
4. Services
Any service-based work will be subject to a separate written agreement.
Company Details
Zero Click Authority is operated by New Media Ghost Ltd, a company registered in England and Wales.
Registered office: Portland House, 113-116 Bute Street, Cardiff, CF10 5DE. Wales, United Kingdom
Email: info@zeroclickauthority.com
Accessibility Statement
Zero Click Authority is committed to ensuring our website is accessible to all users.
1. Our Commitment
- We aim to follow recognised accessibility standards, including the Web Content Accessibility Guidelines (WCAG).
- Our goal is to make our content clear, easy to understand, and usable with assistive technologies.
2. What We Are Doing
- We use simple, readable text across the site.
- We aim for high colour contrast for readability.
- We regularly review our site to improve accessibility.
3. Feedback
If you experience any difficulty using this website, please email info@zeroclickauthority.com with the subject line ZCA – Accessibility. We welcome your feedback and will do our best to provide the information you need in an alternative format.
Disclaimer
The content provided on Zero Click Authority is for general information purposes only.
1. No Guarantees
While we make reasonable efforts to ensure the accuracy of information on this site, we cannot guarantee results or outcomes from applying the information or tools provided.
2. Not Professional Advice
The information and resources offered are not intended as legal, financial, or professional advice. Please seek independent professional guidance where required.
3. Third-Party Links
This site may include links to external websites. Zero Click Authority has no responsibility for the content or accuracy of third-party sites.
4. Limitation of Liability
To the fullest extent permitted by law, Zero Click Authority accepts no liability for any loss, damage, or disruption caused by reliance on the information provided.
Company Details
Zero Click Authority is operated by New Media Ghost Ltd, a company registered in England and Wales, in partnership with Robin Waite Ltd.
All customer data is managed by Zero Click Authority and may be processed by New Media Ghost Ltd and Robin Waite Ltd for service delivery.
Contact: info@zeroclickauthority.com